Security & Data Protection
Your security and privacy are our top priorities. Learn how we protect your sensitive information.
We use the same level of security as major financial institutions to protect your data.
- • 256-bit SSL encryption
- • Multi-factor authentication
- • Regular security audits
- • PCI DSS compliance
All your documents and personal information are encrypted both in transit and at rest.
- • AES-256 encryption
- • Encrypted file storage
- • Secure data transmission
- • Zero-knowledge architecture
We strictly control who can access your information and monitor all access attempts.
- • Role-based access control
- • Activity logging
- • Regular access reviews
- • Data minimization
Our servers are hosted in secure, certified data centers with 24/7 monitoring.
- • ISO 27001 certified data centers
- • 24/7 security monitoring
- • Regular backups
- • Disaster recovery plans
We comply with all relevant data protection and privacy regulations.
- • Nepal Data Protection Act
- • IRD security guidelines
- • International best practices
- • Regular compliance audits
All our staff undergo rigorous security training and background checks.
- • Security awareness training
- • Background verification
- • Confidentiality agreements
- • Regular security updates
Technical Security
- • Advanced firewall protection
- • Intrusion detection systems
- • Regular vulnerability assessments
- • Automated security monitoring
- • Secure API endpoints
- • Regular security patches
Operational Security
- • Strict access controls
- • Document handling procedures
- • Secure disposal of documents
- • Regular security training
- • Incident response procedures
- • Business continuity planning
Document Storage: Your documents are securely stored for 7 years as required by Nepal's tax laws, after which they are permanently deleted using secure deletion methods.
Personal Information: We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Right to Deletion: You can request deletion of your personal data at any time, subject to legal retention requirements.
If you have any security concerns or notice suspicious activity, please contact our security team immediately.
Security Email: security@ekarchukta.com
Emergency Hotline: +977-1-4567890 (24/7)
Response Time: Within 2 hours for critical issues